Versand
Shipping Policy
At Caffeine.exe, every order is freshly roasted and prepared with care before shipment. We work with trusted fulfillment and shipping partners to deliver your order as efficiently as possible.
Order Processing Time
Orders are typically processed and roasted within 3–5 business days after payment is confirmed.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Processing times may vary during holidays, high-demand periods, or due to product availability.
Estimated Shipping Times
United States
Estimated delivery time: 4–10 business days total (including processing and transit time).
International Orders
Estimated delivery time: 2–6 business weeks depending on destination and customs processing.
Delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout when applicable.
We currently offer free shipping on eligible U.S. orders.
Tracking Information
When tracking is available, you will receive a tracking number by email after your order ships. Please allow a few business days for tracking updates to appear.
Multiple Shipments
Some orders may arrive in separate packages depending on product availability or fulfillment location.
Incorrect Shipping Information
Please verify your shipping address before placing your order. CaffeineExe is not responsible for packages shipped to incorrect or incomplete addresses provided during checkout.
If you notice an address issue, contact us as soon as possible at:
We will do our best to assist before fulfillment begins, but changes cannot be guaranteed once an order enters processing.
International Orders, Customs & Duties
International customers may be responsible for customs fees, import taxes, duties, or additional charges required by their country.
International delivery times cannot be guaranteed, and international orders are non-refundable once shipped unless the item arrives damaged or incorrect.
Lost or Delayed Packages
If your package appears significantly delayed or lost, please contact us at:
We will work with our shipping partners when possible to help investigate delivery issues.
Questions
For shipping questions or support, contact: